Effective Date: June 3, 2025

Dental Specialists of North Florida (DSNF) is committed to protecting your privacy and maintaining the confidentiality of your health information. This Privacy Policy outlines how we collect, use, and safeguard your information, and your rights concerning your personal data.

 

Information We Collect

 

We collect and maintain various types of information, including:

 

• Personal Information: Name, address, phone number, email address, date of birth, and other contact details.
• Health Information: Medical history, treatment plans, diagnostic images, and other health-related information necessary for your care.
• Payment Information: Insurance details, billing information, and payment history.
• Website Usage Data: Information collected through our website, such as IP addresses, browser types, and pages visited.

 

How We Use Your Information

 

Your information is used to:

 

• Provide Treatment: Diagnose and treat dental conditions, plan and manage care, and communicate with other healthcare providers involved in your treatment.
• Process Payments: Bill and collect payment from you, your insurance company, or other third parties.
• Healthcare Operations: Improve our services, conduct quality assessments, train staff, and manage business operations.
• Communicate with You: Send appointment reminders, treatment information, and respond to inquiries.

 

Information Sharing

 

We may share your information with:

 

• Healthcare Providers: Other dentists, specialists, or healthcare professionals involved in your care.
• Insurance Companies: To process claims and obtain payment for services rendered.
• Business Associates: Third-party service providers who perform functions on our behalf, such as billing or IT services.
• Legal Requirements: When required by law, such as reporting abuse, complying with court orders, or responding to law enforcement.

 

Your Rights

 

You have the right to:

 

• Access Your Information: Request copies of your health records.
• Amend Your Information: Request corrections to your health information if you believe it is inaccurate or incomplete.
• Request Restrictions: Ask us to limit the use or disclosure of your information.
• Confidential Communications: Request that we communicate with you in a specific manner or at a specific location.
• File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with us or the U.S. Department of Health and Human Services.

 

Data Security

 

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

 

Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date.

 

Contact Us

 

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

 

Dental Specialists of North Florida

10 Saint Johns Medical Park Drive, Suite C

Saint Augustine, FL 32086

Phone: (904) 794-1000

Email: in**@*******io.com

 

Dental Specialists of North Florida

3 Cypress Branch Way #107

Palm Coast, FL 32164

Phone: (386) 986-1000

Email: in**@*******io.com